Downloads and Support Information

Software and Upgrades >

Use the links below to access the latest software downloads from Intelligent Recording.

XtR Desktop Player

Download this free application to play any .xtr file created with our recorders.

• Desktop Player (Version 3.0.2.11)

XtR Digital 01 Downloads

• Version 3.0.2.14 Digital 01 Software Download
• Version 3.0.2.14 Digital 01 - Installation Manual
  
  
• Version 2.4.3.0 Digital 01 Software Download
• Version 2.4.3.0 Digital 01 - Installation Manual

XTR Universal Adapter 3.0

• Version 3.0.2.14 Universal Adapter 3.0 Software Download
• Version 3.0.2.14 Universal Adapter 3.0 - Installation Manual

XTR IpTap

• Version 3.0.2.21 IpTap Software Download
• Version 3.0.2.21 IpTap Installation Manual

XTR Universal Adapter 2.0

• Version 3.0.1.0 Universal Adapter 2.0 Software Download
• Version 3.0.1.0 Universal Adapter 2.0 - Installation Manual
  
  
• Version 2.4.3.0 Universal Adapter 2.0 Software Download
• Version 2.4.3.0 Universal Adapter 2.0 - Installation Manual

Call Assistant SD

• Firmware Update & Instructions (Version 1.1.6)
• Version 1.1 Desktop Software
• Call Assistant Users Guide & Manual
• Qick Start Users Guide

Secure Digital Call Recorder (VERSION 2 ONLY) Downloads

• Firmware Update For Version 2 SD Recorder v1.01.36
• SD V2 Users Guide & Manual
• SDRecorder Mac Software User Guide
• SD V2 PC Desktop Player Software v1.0.0.7

Secure Digital Call Recorder(VERSION 1 ONLY) Downloads

• Firmware 2.54.3 (Download this to reload or upgrade your firmware)
• Recorder Software 4.0.5 (Download this for the PC Configuration Software)
• SD Manual Mode Firmware (Download this to use your recorder in Manual Mode)
• SD Users Guide & Manual

XTR Backoffice Download

• XtR BackOffice v3.1.0.4 Software Download
• XtR BackOffice v3.1.0.4 - Installation Manual
• BackOffice 3 Digital Quick Install Guide
  
  
• XtR BackOffice v2.1.4 (Includes Installation Manual & Drivers)

XtR Call Manager and XtR Reporter Pro Downloads

• XtR Call Manager 3.0 (v 6.0.1.4)
• XtR Reporter Pro 3.0 (v 6.0.1.4)

Drivers & .dll's

• MultiXtR and DeviceEngine Downloads
• Device Drivers - BackOffice

Technical Bulletins

• SD Firmware Upgrade (with Firmware & Instructions)
• Using the XtR Config Application
• Setting a Network Storage Location with BackOffice 3

Quick Support

• Click here for QUICK SUPPORT (Remote Assist) UK & REST OF WORLD