The Legalities of Recording

Guidance regarding the legalities of recording your phone calls >

Important Disclaimer - The information and links provided below give public domain guidance and advice from appropriate third parties. Comvurgent accepts no responsibility or liability for any of the information contained. We recommend you consult an attorney for current advice applicable to the recording or monitoring of telephone calls.

In the United States call recording is regulated at both Federal and State level. Requirements vary on a state by state basis. Click here to view guidance on a State by State level. The relevant Federal Law is 18 USC Sec 2511. State laws also apply - Click Here for more.

In the United Kingdom OFCOM produce a set of guidelines for recording calls. Click here to view a copy of the OFCOM guidance notes. Additionally, the UK Home Office Click Here also provides a consultation papers and general information on the interception of communications in the UK.

In many European countries, Workers Council support/permission in larger companies is required to record employees calls for the purpose of training and monitoring. Article 5 Clause 2 of the EU Directive 97/66/EC may also be applicable Click Here.

The following link provides assistance in the practical application of the legislation covering listening and recording of communications in Australia. Click Here.