XTR Call Manager Supervisor

XTR Call Manager Supervisor is an entry level supervisor monitoring package from our XtR Professional Call Recording Solutions range of Digital Telephone Recorder management software. Those with more advanced Telephone Call Recording requirements, can upgrade to our advanced visibility, access, retrieval, playback, analysis and scoring suite in the XtR Reporter Pro Phone Call Recorder management software.

The Call Recording suite of applications deliver everything a professional supervisor power user requires to manage their Phone Call Recorder and allows access to your recordings wherever they are on your network (they are also independent of the Call Recorder hardware platform you have chosen).

Multiple Desktop Analog Call Recorders (Universal Adapters)
Multiple Desktop Digital Call Recording units (Digital 01s)
BackOffice Analog Telephone Call Recorder (Analog 02,04 & 08)
BackOffice Digital Call Recorder (Digital 04 & 16)
Our single user stand alone Secure Digital Telephone Recorder (SD Recorder).

The video below demonstrates the basic features of the Call Manager and Reporter Pro Supervisor Software. While the video references "Reporter Pro" - the functionality shown in the video is the same for both versions of supervisor software. Enhanced features of Reporter Pro (Reports, Call Scoring, Call Archive) are shown in a separate video and are not a part of the Call Manager Supervisor software.

The XtR Call Manager Main Software Window
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All of our Phone Call Recording monitoring packages are built on the robust Microsoft .net framework and can manipulate large volumes of Phone Calls Recording, whether recorded with our Digital Call Recorder or any of our many other Telephone Call Recorders. Each application is a workhorse that delivers feature rich productivity tools in a familiar, ergonomic and easy to use MS Office style interface.

Digital Telephone Recorder for Phone Recording

Call Manager Call Recording Supervisor is designed to provide the ability to quickly and easily gain access to important calls stored in your Telephone Recording archive.. For supervisors wanting more, XtR Reporter Pro Phone Recording Supervisor provides more advanced playback functionality combined with reports and agent grading/scoring (see separate specification sheets for each).

Easy access, quick retrieval

Drag and drop calls into hotlist shortcut folders you create for quick access to Telephone Calls Recording important calls.
View archived calls tree in simple to create and view window.
Improved management of large archive of Recording Phone Calls, view only calls you pre-select.
Speeds search and find features.
One-touch email / file conversion.
Explorer tree simplifies creation of shortcuts and access to archived recordings.

The access panel provides quick and simple access to specific groups of calls on your Computer Phone Recorder that you organize in any way you like; create shortcuts to specific groups or departments or even to individual agents.

Create Shortcuts to Specific Groups
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Quick Access To Calls For Review

Categorize calls by dragging and dropping them into your own personal Record Phone Calls review folders. Review folders provide a link to records for follow-up on important calls without moving it from the original storage location.

Categorise Calls With Personalised Lists
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One-Touch Email & Export - .xtr or .wav Format

XTR Call Manager Supervisor is an entry level supervisor monitoring package from our XtR Professional Call Recording Solutions range of Digital Telephone Recorder management software

Intelligent Recording is a Telephone Recording Equipment company. Our main offerings include: Phone Call Recorders and Digital Phone Recorders.

Common Tags: XtR Call Manager Supervisor, Digital Phone Call Recorder, Telephone Recording Solutions, Equipment, PC